Shipping & Handling
What are your shipping times? When do I get my I’m Glossy LED mask?
We are proud to offer free shipping worldwide on all orders.
Orders can be shipped and fulfilled from multiple [brand name] distribution centres around the world.
Quality and performance inspection: 1-2 business days.
Standard US wide shipping: 7-20 business days.
Standard International shipping: 7-20 business days.
All orders will be dispatched and processed from our warehouse within 1-3 business days.
We pride ourselves on having the best customer experience, so we aim to have you together with your order as soon as possible.
Is delivery free?
Delivery is free for all orders!
Where are you located?
We are an US owned and operated company. All orders are shipped from multiple distribution centres around the world.
Shipping Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number should be active within 48 hours of receipt of the email. If you have not received an order tracking update within 3 business days (domestic) or 10 business days (international), please contact our customer service team using our email support at support@imglossy.com
Customs & Duties on International Orders
Nutriskin does not assume responsibility for customs and duty fees for international orders. Verified customs or duty fees imposed on the customer by the destination country upon arrival of their order may be eligible to be reimbursed by Nutriskin. Please contact our support email if you’ve incurred such customs or duty fees.
Final message to you!
We know you are excited to get your new life started with I’m Glossy, we are too! That is why we do our best to ensure the delivery is done as fast as possible to ensure you get your items fast.
For further questions please don't hesitate to contact us!